All VUOI pieces are crafted meticulously with precious metals suitable for everyday wear. Over time, your VUOI jewellery will display signs of wear and tear.
When you purchase the VUOI Concierge Service along with your jewellery, we will cover the cost of repairing and polishing for up to three years.
Our concierge services include polishing, cleaning, stone resetting, and repairing broken chains.
Make sure to hold onto your order number. When you need the Concierge Service, reach out to our team through the following channels on the following days:
General Inquiry: hello@vuoi.com.au
Monday to Friday 9:30am – 5pm AEDT
Saturday 10am – 4pm AEDT
Or By appointment
The VUOI Concierge Service is non-refundable.
VUOI is all about finding the right pieces that express your innermost self. With the help of our knowledgeable advisors, you can select the pieces that best complement your style and the occasion.
After you purchase the VUOI Personal Consultation Service, a member of our team will reach out to you to provide advice.
For other enquiries or concerns, feel free to reach out to us.
Monday to Friday 9:30am – 5pm AEDT
Saturday 10am – 4pm AEDT
Or By appointment
General Inquiry: hello@vuoi.com.au
PR/Media: liaisons@vuoi.com.au
At VUOI, we believe in creating pieces you want. That means the perfect fit matters.
Our expert artisans offer custom ring sizing services to ensure your VUOI pieces fit your precise measurements.
Before purchasing your VUOI ring, select your desired ring size above and add it to your cart. If you would like a special size, please contact us.
Please note that custom-sized rings will no longer be eligible for returns or exchanges.
For other enquiries or concerns, feel free to reach out to us.
Monday to Friday 9:30am – 5pm AEDT
Saturday 10am – 4pm AEDT
Or By appointment
General Inquiry: hello@vuoi.com.au
