Privacy Policy

This Privacy Policy outlines how your personal information is collected, used, and shared when you visit or make a purchase from www.VUOI.com.au.

Personal Information We Collect

When you visit the Site, certain information about your device is automatically collected, including details about your web browser, IP address, time zone, and some cookies installed on your device. As you browse, we collect information about the specific web pages or products you view, the websites or search terms that led you to the Site, and details about your interaction with the Site. This collected information is referred to as "Device Information."

We gather Device Information through various technologies:

  • Cookies: Data files placed on your device or computer, often with an anonymous unique identifier. For more information, visit http://www.allaboutcookies.org
  • Log Files: These track actions on the Site, collecting data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web Beacons, Tags, and Pixels: Electronic files used to record how you browse the Site.

When you make a purchase or attempt to do so through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, PayPal details, email address, and phone number. This information is termed "Order Information."

When we refer to "Personal Information" in this Privacy Policy, we mean both Device Information and Order Information.

How We Use Your Personal Information

We use the Order Information we collect primarily to fulfill orders placed through the Site, including processing payments, arranging shipping, and providing invoices or order confirmations. Additionally, we utilize this Order Information to:

  • Communicate with you.
  • Screen orders for potential risk or fraud.
  • Provide information or advertising related to our products or services based on your preferences.

The Device Information collected helps us screen for potential risk and fraud, especially your IP address, and more broadly aids in enhancing and optimizing our Site. This includes generating analytics about how customers browse and interact with the Site and assessing the success of our marketing and advertising campaigns.

Sharing Your Personal Information

We share your Personal Information with third parties to assist in using it, as described above. For instance, we use Google Analytics to understand how customers use the Site. You can learn more about Google's use of Personal Information https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Additionally, we may share your Personal Information to comply with applicable laws and regulations, respond to legal requests, or protect our rights.

Behavioural Advertising

We use your Personal Information to provide targeted advertisements or marketing communications that we believe may interest you. For more information on how targeted advertising works, visit the Network Advertising Initiative’s educational page http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

Opt-out of targeted advertising:

  • Facebook  https://www.facebook.com/settings/?tab=ads
  • Google  https://www.google.com/settings/ads/anonymous
  • Bing  https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Opt-out of some services through the Digital Advertising Alliance’s opt-out portal http://optout.aboutads.info/.

Do Not Track

Note that we do not alter our Site’s data collection and use practices in response to Do Not Track signals from your browser.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and request corrections, updates, or deletions. Contact us through the information below to exercise this right.

As a European resident, note that we process your information to fulfill contracts or pursue legitimate business interests. Your information will be transferred outside Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we retain your Order Information unless you request its deletion.

Changes

We may update this privacy policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, questions, or complaints, contact us via email at hello@VUOI.com.au.