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Jewellery Repair Service Deposit
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Jewellery Repair Service Deposit

$66.00 USD

A trusted in-house service for all fine jewellery, restoring structure, beauty, and wearability with expert care. From broken chains to loose stones, our expert jewellers work with quiet mastery to renew both function and feeling.

A pre-assessment is required to confirm repair feasibility and pricing.

Appointments
DETAILS

What’s included:
• Personal consultation and repair assessment
• Restoration of common concerns (e.g. loose settings, broken clasps, worn prongs, thinning bands)
• Structural reinforcement and alignment
• Cleaning and finishing to revive aesthetic harmony

Price: Quoted based on repair complexity
Duration: 5–10 business days
Availability: In-store service by appointment only

Note:
• Additional charges may apply for intricate craftsmanship, rare materials, or replacement parts.

CARE GUIDE

Our solid gold pieces are designed for everyday elegance – wear them all day, every day. They're your dependable treasures.

For more jewellery care tips, read on.

Gently Clean - If your pieces start to lose their shine, use the enclosed polishing cloth or a bit of soap and warm water to bring back their sparkle.

Storage - Keep your jewels safe in their original jewellery box or in an air-tight bag to protect them.

DELIVERY & RETURN

Standard Shipping 
Free Standard Shipping |
Orders over AUD $99 | 2 – 5 business days

Standard Shipping |
AUD $10 (orders under AUD $99) | 2 – 5 business days

Express Shipping 
Free Express Shipping |
Orders over AUD $300 | 1 – 2 business days

Express Shipping Upgrade |
+ AUD $19.99 | 1 – 2 business days


Click & Collect
Available now at our Double Bay Boutique. 

SHIPPING OUTSIDE OF AUSTRALIA:
Free International Standard |
Orders over AUD $500 | 6 – 15 business days

International Standard |
AUD $29.99 | 6 – 15 business days

International Express |
AUD $49.99 | 3 – 7 business days

For more details, please visit our shipping page here.

RETURN POLICY
Full-price items purchased from VUOI Jewellery online or in-store may be returned for store credit in Australia if returned unworn and in saleable condition within 14 days of the dispatch date. VUOI Jewellery does not offer refunds for change of mind or incorrect purchases.

We do not accept returns for:
• Pierced earring styles (for hygiene reasons)
• Sale items
• Items not returned in original condition and packaging
• Items returned outside the specified return timeframe
• Bespoke, personalised, or made-to-order pieces

For more information, please read our full Return Policy here.

FINEST QUALITY

FINEST SERVICES, TOO

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