ABOUT VUOI
Vuoi designs high-quality, distinct jewellery that complements your mood, moment, and element. Born in Geneva and raised in Sydney, Vuoi is the spirited sister brand of Ele4orce - designed for the bold, free-flowing individual who dances to the beat of her own drum. Our fine jewellery blends effortless style with playfulness, celebrating self-expression in its purest form. Inspired by the edges of culture, trends, and untethered imagination, each piece strikes the perfect balance between rebellion and refinement.
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ORDERING
・How long will it take to receive my purchase?
Every piece is lovingly handcrafted just for you because we believe you deserve nothing less than perfection. If the item is in stock, it will be dispatched immediately. For made-to-order pieces, please allow 14–21 business days for us to create your one-of-a-kind treasure.
・Can I change my order details after it has been placed?
If your order hasn’t been dispatched, we can update details such as your shipping address. Once the order has been dispatched or completed, changes are no longer possible. For assistance, contact our Customer Care team at hello@vuoi.com.au or call 1300 170 581.
・What methods of payment do you accept online?
We accept Visa, Mastercard, American Express, PayPal, and UnionPay.
・Do you offer discounts or promotions?
While we generally do not offer discounts, we encourage you to join our Vuoi Tribe. Members earn Tribe Treasures - points that can be redeemed for rewards and unlock exclusive surprises. Stay informed about any promotions through our newsletter and social media channels.
・How do I find out the status of my order?
You’ll receive an order confirmation email and a notification with tracking details once your order has been dispatched. For further updates, feel free to contact our Customer Care team during Australian business hours.
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