ABOUT VUOI
Vuoi designs high-quality, distinct jewellery that complements your mood, moment, and element. Born in Geneva and raised in Sydney, Vuoi is the spirited sister brand of Ele4orce - designed for the bold, free-flowing individual who dances to the beat of her own drum. Our fine jewellery blends effortless style with playfulness, celebrating self-expression in its purest form. Inspired by the edges of culture, trends, and untethered imagination, each piece strikes the perfect balance between rebellion and refinement.
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ORDERING
・How long will it take to receive my purchase?
Each piece is handcrafted with intention.
• In-stock items are dispatched within 1 business day.
• Made-to-order pieces require 14–21 business days for creation before dispatch.
We craft every piece with care because perfection takes presence.
・Can I change my order details after it has been placed?
If your order has not yet been dispatched, we can assist with updates such as your shipping address. Once dispatched or completed, changes are no longer possible. For assistance, please contact our Customer Care team at hello@vuoi.com.au or 1300 170 581 during Australian business hours.
・What methods of payment do you accept online?
We accept Visa, Mastercard, American Express, PayPal, Afterpay, Shop Pay, Google Pay, Klarna and UnionPay.
・Do you offer discounts or promotions?
While we generally do not offer discounts, we encourage you to join our Vuoi Tribe. Members earn Tribe Treasures—points that can be redeemed for rewards and unlock exclusive surprises. Stay informed about any promotions through our newsletter and social media channels.
・How do I find out the status of my order?
You’ll receive an order confirmation email and a notification with tracking details once your order has been dispatched. For further updates. Feel free to contact our Customer Care team during Australian business hours.
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